Stain treatment

Stains in carpets should always be treated immediately. The earlier you treat the stain, the easier the removal.

• Absorb liquids immediately with an absorbent white cloth such as kitchen paper, toilet paper, cotton towel, etc. and dab, not rub.
• Solid substances (e.g. yogurt or similar) remove with a spoon or the back of a knife.
• Identify the stain, in order to select the correct treatment.
• Always work the stain from the outside inwards.
• Dab stains, NEVER rub.
• Always ensure the product is suitable for use on wool carpets.
• Always test the cleaner/stain remover in an inconspicuous area (even better on a carpet sample of offcut), never directly on the stain
• Take care when using solvents. Put on a cloth first and not directly onto the carpet.
• Ensure there is sufficient fresh air supply.
• Always thoroughly dab away the solvent.
• Dab the area treated area dry or if possible, dry use a hairdryer on cool and groom the carpet with a soft brush to realign the pile.

The recommended stain removal suggestions contain the methods in the order in which the treatments should be attempted.

Easy stains: relatively easy to remove by the recommended methods.

Difficult stains: harder to remove and require repeated attempts using stronger stain removers. With some stains it is probably impossible to fully remove them. In this case, help from professional carpet cleaners is required.